Hosting accountability
Gateway can operate and maintain the application hosting environment, reducing the burden on internal IT teams.
Evaluating MOC Software? Prove the Fit Before You Commit. Explore Our MOC Proof of Concept →
Evaluating MOC Software? Prove the Fit Before You Commit. Explore Our MOC Proof of Concept →
Choose how FACILEX® is delivered—and the experienced team that will help make it successful.
Gateway provides managed SaaS hosting, dedicated hosting and on-premises deployment services, backed by implementation, migration, software maintenance, training and specialized process safety expertise.
Discuss Your Deployment OptionsOrganizations must decide who will host the system, maintain its infrastructure, apply software updates, manage backups and support production operations. These responsibilities can be just as important as the application functionality itself.
Implementation also requires translating established business processes into configured lifecycles, connecting users and information sources, and migrating records without losing the context needed for regulatory reviews and operational decisions.
Gateway offers deployment choices and practical services to support FACILEX® throughout its operational life.
Gateway can operate and maintain the application hosting environment, reducing the burden on internal IT teams.
Plan upgrades, monitor relevant vendor advisories and coordinate remediation within agreed responsibilities.
Select SaaS, dedicated hosting or customer-managed on-premises infrastructure according to organizational needs.
Align FACILEX® lifecycles, roles, reviews, approvals and reporting with established operating practices.
Preserve important records, revision history, links and active work during migration or system replacement.
Combine implementation assistance, training, maintenance and continuing improvement as needs evolve.
Gateway supports different ownership and operating models. The right choice depends on IT policies, security requirements, infrastructure capabilities, cost structure and the level of operational responsibility your team wants to retain.
Managed application hosting and ongoing platform operations.
Best suited to organizations seeking a managed service and reduced infrastructure administration.
FACILEX® within your own infrastructure and IT governance.
Best suited to organizations with established internal IT operations or specific hosting requirements.
A separately provisioned hosting environment for your organization.
Availability, architecture and service levels are established through a separate proposal.
FACILEX® is not offered as a native SharePoint Online deployment. Cloud and on-premises architectures use supported SharePoint Server and SQL Server components. Regulatory suitability and contractual security requirements must be evaluated for each engagement.
Define scope, facilities, stakeholders, infrastructure and success criteria.
Configure workflows, permissions, roles, notifications, reports and approvals.
Assess source systems, reconcile revisions, migrate active work and preserve historical records.
Deploy the supported platform and coordinate identity, infrastructure and data interfaces.
Test configured workflows, access, reporting and representative migrated records.
Prepare administrators, process owners and users for production operations.
A structured delivery approach connects deployment decisions, process configuration, information migration, production readiness and ongoing support. The sequence is adapted to each project.
Plan and execute supported SharePoint, SQL Server and FACILEX® upgrades.
Monitor relevant vendor advisories and assess application and infrastructure impacts within the agreed service scope.
Investigate application issues, performance concerns and operational incidents.
Define recovery responsibilities, test assumptions and support application-level restoration procedures.
Adapt configurations, reports and integrations as operational needs evolve.
Prepare users, process owners and administrators with role-specific guidance and knowledge transfer.
Validate FACILEX® workflows and configuration in a focused, time-bounded engagement.
Explore service →Organize, retain and selectively migrate drawings, process safety information and historical records.
Explore service →Establish independent PSM operations and preserve records ahead of transition deadlines.
Explore service →Control drawing and vendor-data turnover, revision reconciliation and operational acceptance.
Explore service →Evaluate and pilot AI-assisted workflows for MOC, RIK, incidents and PHA with human review.
Explore service →Support implementation and improvement of connected pipeline safety management processes.
Explore service →The linked service pages describe potential engagement scopes; availability and project deliverables are confirmed during consultation.
Gateway works with clients to establish practical responsibilities for infrastructure, identity, data protection, application maintenance, recovery and change control. Specific controls, certifications and service levels are defined contractually rather than assumed from the hosting platform.
From a focused Proof of Concept to a multi-site production environment, Gateway combines configurable FACILEX® applications with implementation services and an operating model aligned to your organization.
Tell us about your facilities, IT requirements, existing systems and implementation objectives. Gateway can help define a practical SaaS, dedicated hosting or on-premises approach.