In this presentation Gateway provides strategies for implementing an Incident Investigation and Reporting process to establish root causes and prevent recurrence.
It presents solutions capable of managing both Severity Rankings for API-754 – Loss of Primary Containment (LOPC) incidents and CCPS which includes non-LOPC incidents.
The discussion targets process improvement opportunities through the use of optional process lifecycles: a detailed investigation or a simple report based on a triage rules.
Many ideas are provided on how to handle follow-up Items such as:
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