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HUMAN FACTORS
OBSERVATIONS

Protects the safety of workers

Capturing, evaluating, and managing human-performance observations across operations

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Human Factors - Observations
Best Practices

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  • Lifecycle-driven initiation, review and close-out
  • Configurable observation checklists and templates
  • Generates tasks, assignments, notifications and approvals
  • Embedded Risk Evaluation
  • Detailed reports and tracking
  • Optional use of data visualization tools
  • Confidential or open reporting options

HUMAN FACTORS

Designed for organizations committed to continuous improvement, it enables teams to identify patterns of behavior, latent conditions, and human-factor trends before they lead to incidents.

FACILEX® Human Factors provides a structured process for capturing, evaluating, and managing human-performance observations across operations.

  • Observation Capture: Employees or contractors record safe or at-risk behaviors using mobile or desktop interfaces.
  • Supervisor Review: Each observation is automatically routed for review and classification based on configurable site parameters.
  • Human Factors Evaluation: Specialists assess underlying contributing factors — fatigue, procedures, ergonomics, communication — using guided checklists.
  • Corrective Action and Feedback: Action items are created, tracked, and closed using the integrated Issue Management framework.
  • Reporting and Learning: Observation trends feed directly into safety meetings, Management of Change (MOC) reviews, and Lessons Learned programs.

 

This AI-POWERED PSM™ solution can be optionally integrated with an artificial intelligence assistant.

Robust Human Factors observations embody the CCPS principle of using data-driven knowledge management to prevent incidents

FACILEX® Human Factors offers organizations the tools necessary to act as a bridge between personal health protection and Process Safety Management (PSM). 

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Questions?
We have answers.

Industrial Hygiene SEG sampling is a critical but often underutilized component of Process Safety Management (PSM) that monitors the daily exposures to hazardous substances faced by workers. SEG sampling is a best practice that enhances PHAs, validates controls, supports MOC decisions, and strengthens continuous improvement. By integrating exposure monitoring with OSHA and CCPS frameworks, organizations can elevate PSM programs beyond compliance and demonstrate leadership in worker protection.

Similar Exposure Groups (SEGs) cluster workers with comparable potential exposure profiles. By sampling and analyzing these groups, organizations gain:

  • Validated controls – Confidence that ventilation, enclosure, and procedural safeguards work as intended.
  • Better-informed MOC decisions – Ensuring process or equipment modifications do not create new exposure risks.
  • Evidence-based hazard analysis – Data that strengthens PHAs and risk assessments.
  • Health-focused investigations – A reliable exposure baseline for incident reviews and lessons learned.
  • Employee trust and engagement – Demonstrating leadership’s commitment to both acute and chronic risk protection.

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